Privacy Policy

The controller of personal data is L'UNA SRL, with registered office at Via Costanza Bruno, 21 — 96100 Siracusa (SR), Italy — VAT no. 01326420898, which operates the accommodation facility Musciara Resort Siracusa.

For any request concerning the processing of your data, you may write to reception@siracusaresort.it or call +39 0931 463613.

Through this website we collect the personal data you voluntarily provide by completing the contact and booking-request forms: first and last name, email address, telephone number and the content of your message.

We also collect browsing data (IP address, browser type, pages visited) processed in aggregate form for statistical purposes and to ensure the proper functioning of the website.

• Responding to requests for information and bookings submitted through the website forms.
• Managing the contractual relationship and the services connected with your stay.
• Complying with legal, accounting and tax obligations.
• Ensuring the security and proper functioning of the website.

Processing is based on the performance of pre-contractual and contractual measures requested by the data subject (Art. 6(1)(b) GDPR), on compliance with legal obligations (Art. 6(1)(c) GDPR) and, where applicable, on the consent freely given by the data subject (Art. 6(1)(a) GDPR).

Data is processed using IT and electronic tools, adopting security measures adequate to prevent its loss, unlawful or unauthorised use and unauthorised access.

Data relating to contact requests is retained for the time necessary to handle the request; data connected with your stay is retained for the period required by the applicable legal obligations.

Personal data may be disclosed to third parties carrying out activities instrumental to the service (e.g. providers of IT, email and booking management services), appointed as data processors, as well as to public authorities where required by law. The data is not subject to dissemination.

As a data subject you may exercise at any time the rights provided for by Articles 15-22 of the GDPR: access, rectification, erasure, restriction, objection to processing and data portability, as well as the withdrawal of any consent given.

Requests should be addressed to reception@siracusaresort.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (garanteprivacy.it).

The website uses technical cookies necessary for its operation and, where applicable, analytics and third-party cookies. For details on the types of cookies used and how to manage them, please refer to the Cookie Policy.

The controller reserves the right to update this notice in order to bring it into line with subsequent regulatory or organisational changes. The updated version will always be published on this page, indicating the date it was last updated.